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Donor accountability and stewardship

Thursday 27th February

10:30 am - 11:25 am
Direct marketing mystery shopping: Who's watching you and what are they looking for?
Stephen Mally MFIA CFRE (Blackbaud)

11:35 am - 12:30 pm
Who could or should drive reform of fundraising regulation and red tape reduction for charities?
Linda Lavarch (Not For Profit Sector Reform Council - QUT)
Susan Pascoe AM (Australian Charities and Not-for-profits Commission)

1:30 pm - 3:00 pm
Same Song, Different Dance: What accountability and stewardship challenges and opportunities will you face as a fundraiser?
Lesley Ray FFIA CFRE (Mater Foundation)
Nigel Harris FFIA CFRE (Mater Foundation)

3:30 pm - 4:25 pm
Building a Culture of Donor Accountability: How can you guarantee your organisation's future with your donor?
Leigh Cleave MFIA CFRE (The Salvation Army )

4:35 pm - 5:30 pm
What do you need to know about ratio realities?
Martin Paul MFIA (More)

Friday 28th February

10:00 am - 10:55 am
Yards of Yardsticks: How philanthropy is measuring itself, its grants and its grantees
Dr Wendy Scaife EMFIA (Australian Centre for Philanthropy and Nonprofit Studies - QUT)

11:05 am - 12:00 pm
Bridging the Divide: How should you communicate information with grant makers and major donors?
Jo Garner EMFIA CFRE (Strategic Grants)
Tamara Smith (Hear and Say)

1:00 pm - 2:30 pm
Latest Gifts in Wills Research - What can we learn?
Dr Christopher Baker AMFIA (Asia-Pacific Centre for Social Investment & Philanthropy, Swinburne University of Technology)
Ross Anderson MFIA (National Stroke Foundation)

3:00 pm - 3:55 pm
Can you add 20% to your bottom line through better stewardship of your supporters?
Alyshia Hansen (The Shepherd Centre)
Jason Haigh MFIA (thankQ® Solutions )

4:05 pm - 5:00 pm
Can you increase fundraising revenue by investing in impact evaluation?
Sarah Penhall (The Arts Centre Melbourne)
Susanne Williamson EMFIA CFRE (Walter and Eliza Hall Institute of Medical Research)

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